Get to Know Us |
Our Promise to You  You must be completely satisfied with every order you receive, period. If this is not the case, we will gladly offer you an exchange, a credit to your account, or a refund of your purchase price. Personal Customer Service
When you call us at 1-800-959-9505, your call will be answered promptly by one of our friendly customer service representatives based right here in North Carolina. All of us are here for only one reason—you! 30-Day Price MatchingIf you find a lower regular price on the same item within 30 days of your invoice, we will gladly credit your account for the full difference. Same-Day ShippingOrders received by 3:00 PM Eastern time ship the same day. We meet this goal 99% of the time, with the rest almost always on the way within 24 hours. Not perfect yet, but we’re working on it. Pricing MisprintsWe always offer our lowest prices. However, catalog and website misprints do occasionally happen. In the event of a pricing error, we reserve the right not to sell any item at an incorrectly posted price. Prices are subject to change without notice. |
