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First Time Visitors Ordering Information Customer Service Policies and Disclaimers
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Your Satisfaction is Everything to Us
Our guarantee is simple: With every order you receive, we want you to be completely satisfied. If not, we are happy to exchange items, credit your account or refund your purchase price. Please see our return policy for more details.
Old-Fashioned Customer Service
When you call our toll-free line, your call will be answered promptly by a friendly customer care service representative (based right here in North Carolina) here for only one reason- YOU!
Everyday Value Pricing
If you find a lower regular catalog price on the same brand item within 30 days of your invoice date, we will gladly credit your account for the full difference.
Orders Shipped Accurately And Damage-Free
99.83% of the time and almost always on the way within 24 hours. Not perfect yet, but we're working on it.
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